000 00290nam a2200121Ia 4500
008 230401s2011 xx 000 0 eng d
082 _a658.562
100 _aJANAKIRAMAN& GOPAL
245 0 _aTOTAL QUALITY MANAGEMENT TEXT & CASES
260 _bPHI
_c2011
300 _a250
942 _2ddc
_cBTECH
999 _c144
_d144